Your purchase/use of our services/products implies that you have read and accepted these terms and conditions.
Cancellations:
For Hosting: All sales are final for any pre-paid hosting. You may cancel hosting not yet paid for.
Web Design/Programming: Deposits are non-refundable but a refund for any work not yet preformed minus a ten percent overhead fees is available if notified by a phone call or in writing within five business days of the scheduled start of the work.
Search Engine Optimization: All sales are final once the work is started and cannot be reversed or cancelled.
Refunds:
The client will pay for any work done by Red Chip up to the point at which the work or service has been cancelled. Though cancellation may be due to the level of satisfaction in a project, all sales are final and nonrefundable. To avoid cancellation per unsatisfaction, thorough task lists, descriptions, examples, etc, should be given to the provider at the beginning of the project. Red Chip is not liable for the customer’s judgement on the provider’s style, standard, and/or work ethic and the customer will be solely responsible for the final decision to request a project from said provider. No refunds will be made for any work which has been completed.
General Terms for Web Design/Development:
All website design requires customer approval before the final payment is made on the account on projects where payments are split. It is the client’s responsibility to ensure there are no typographical or grammatical errors. Upon approval the client accepts the graphic art design, layout, and content of the product as is. Final payment for work constitutes final approval by client.
In the event, the client discovers an error within 14 calendar days of site design, it is understood that:
Errors caused by the programming of the site/application may be re-programmed / optimized / addressed at the expense of Red Chip, and will be at the discretion of Red Chip. Errors caused by lack of complete or appropriate specifications by the client will be corrected at the customer’s expense.
Errors, including typographical or grammatical, not corrected during client approval will be corrected at the customer’s expense.
Dissatisfaction with the general look, layout, color, art, or content are not covered under warranty of service and are non-refundable.
Any changes to the originally approved specifications are billable at the client’s expense.
Warranty/Liability:
Our products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall Red Chip be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.
Refunds for design/development already completed are not authorized. Registrar delays are not in the control of Red Chip and are not deemed suitable for refunds.
